Privacy Policy

Maple Leaf Talent Solutions is committed to protecting the privacy of individuals who use our online platform and services. This privacy policy outlines how we collect, use, disclose, and protect information when you access or use our site or engage with our services.

Information We Collect

We collect information you provide directly to us when you use our services. This includes information submitted through online forms, uploaded resumes or profiles, communications with our team, or information provided during interviews, assessments, or background checks. The types of personal information we may collect include, but are not limited to, your name, contact details (excluding electronic means in policy contact), employment history, educational background, skills, qualifications, assessment results, and any other information relevant to your job application or our recruitment processes.

We may also collect certain information automatically when you visit our site. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how users interact with our site and improve our services.

How We Use Your Information

We use the information we collect for various purposes related to our recruitment and HR services, including:

• Providing our core services such as candidate sourcing, resume screening, interview coordination, and offer management.
• Assessing your suitability for potential employment opportunities with our clients.
• Conducting behavioral assessments and background checks as part of the recruitment process, where permitted by law.
• Managing and administering our recruitment database.
• Communicating with you regarding job opportunities, application status, and service updates.
• Providing onboarding support.
• Offering recruitment strategy consulting services to our clients.
• Improving our site and services.
• Complying with legal obligations and protecting our legal rights.

Legal Basis for Processing (GDPR)

We process your personal information based on several legal grounds:

• Your consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., submitting your resume for consideration).
• Performance of a contract: Where the processing is necessary for a contract we have with you or to take specific steps before entering into a contract.
• Legitimate interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your fundamental rights do not override those interests (e.g., assessing candidates for open roles, improving our services).
• Legal obligation: Where processing is necessary for us to comply with the law.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• With our clients: We share relevant information with potential employers (our clients) to evaluate your application for specific job openings.
• With service providers: We may share information with trusted third-party service providers who assist us in operating our business and providing our services, such as those providing assessment tools, background check services, or IT support. These providers are contractually obligated to protect your information.
• For legal reasons: We may disclose information if required to do so by law, legal process, or government request, or to protect the rights, property, or safety of Maple Leaf Talent Solutions, our users, or others.

International Data Transfers

As a Canadian company providing services that may involve clients and candidates internationally, your information may be transferred to, and stored in, countries outside of Canada, including the European Economic Area. When transferring data internationally, we take appropriate steps to ensure your personal data is protected in accordance with applicable privacy laws, including through the use of contractual clauses and other safeguards.

Data Security

We implement technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted over the internet.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data.
• Object to the processing of your personal data.
• Request restriction of processing.
• Request data portability.
• Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

For questions about this privacy policy or our data practices, please contact us by mail at:

Maple Leaf Talent Solutions
145 Front St W, Suite 700
Toronto, Ontario, M5J 1E3
Canada